About

# Testimonials

An honest empty page is worth more to you than a page of testimonials you cannot verify.

Strilla Communications does not have published testimonials yet, and we are not going to invent any. The company has been working since January 2020 without building a public review presence. This page states the standard we ask to be judged by, how references are provided, what to ask a reference, and how to verify a contractor before award.

## Where Our Public Reviews Stand Today

We have no published testimonials at this time. Strilla Communications was formed in January 2020 and has spent that time working rather than collecting reviews, which is a common pattern for construction contractors whose customers are project managers and public works departments rather than the general public.

You are reading a page that could easily have been filled with invented quotes and stock photos. Plenty of contractor websites do that. We would rather tell you the truth, because if we will fabricate a testimonial to win a job, you cannot trust our footage report or our bore log either.

Until verified testimonials are published here, judge us on the standard below, on a reference call, and on the documentation we can show you.

## How Testimonials Will Be Published

No client testimonials have been published on this page yet. When they are, each one will be attributed only with the client's written permission and only with details we can substantiate.

There will be no composite quotes, no anonymous praise, and no rewriting a client comment into something they did not say. A critical comment from a real client is worth more to a buyer than a polished one nobody can trace.

## The Standard We Ask to Be Judged By

If you hire us, these are the things an assessment of our work should be measuring. They are the same commitments we make in a pre-construction meeting.

- You always know who to call, and that person knows the job
- A daily report arrives on every working day, including the days that went badly
- Locates are respected, potholes are dug, and the tolerance zone is not treated as optional
- Field condition changes are reported the day they happen, before extra work proceeds
- The site is left clean and safe at the end of every shift
- Restoration matches the permit standard and the condition we found the property in
- The closeout package arrives complete, organized, and when it was promised
- The final invoice traces back to the daily reports you already received

## What a Client Should Expect

Expect a contractor with its own equipment and its own crews, which means the schedule is something we control rather than something we are waiting on a broker to deliver.

Expect direct answers about what is achievable. If a schedule is not realistic for the permitting authority involved, or a bore path is not viable in the soil at that location, you will hear that during planning rather than at the point of failure.

Expect documentation to be treated as part of the work rather than as paperwork tacked on at the end. For most of our buyers, the record is what makes the construction usable.

## How Are References Provided?

References from past project owners are provided on request. We match references to your scope where we can, so a municipal buyer talks to someone who managed public right of way work and an ISP talks to someone who accepted fiber.

We would rather you call a reference than read a quote we selected. A live conversation lets you ask follow up questions, hear how a problem was actually handled, and judge the answer for yourself. Contact details are shared only with the reference's permission, which is why they are provided directly rather than posted here.

## What Should You Ask a Contractor Reference?

The most useful reference questions are specific and about things that went wrong. Anyone can describe a smooth job. Ask how the contractor behaved when the ground, the permit, or the schedule did not cooperate.

- Did the crew mobilize on the date promised, and did the same crew finish the job?
- How did the contractor report a field condition or delay, and how quickly?
- Were change orders presented before the work, or billed after it?
- Was there any utility damage, and how was it handled with the facility owner?
- Did restoration meet the permit standard without repeated callbacks?
- Did the closeout package arrive complete and on time, and was it usable?
- Did the final invoice match the daily reports?
- Would you award this contractor another job, and why or why not?

## How Do You Verify a Contractor Before Award?

References are one input. Independent checks fill in the rest, and most of them can be done in an afternoon without relying on anything the contractor says about itself.

- Look up any state contractor license through the Florida DBPR online license search
- Request a certificate of insurance issued directly for your project and check names, dates, and endorsements
- Confirm workers compensation coverage through Florida's proof of coverage records
- Ask for a sample daily production report and a sample closeout package
- Ask how the contractor handles Sunshine 811 positive response and potholing at crossings
- Check permit records with the local agencies where the contractor has worked, where those records are public

## Sending Feedback on Our Work

If we have worked for you, feedback is genuinely useful, and critical feedback is useful too. Send comments to hello@strillacommunications.com or call (386) 396-2033, and we will address them directly.

A link for public reviews will be added to this page once our business listing is published.

## Key takeaways

- Strilla Communications publishes no testimonials it cannot attribute to a real client who agreed to be quoted.
- References from past project owners are provided on request, matched to the buyer's scope where possible.
- The most useful reference questions ask how a contractor handled delays, field conditions, damage, and closeout.
- A sample daily report and closeout package reveal more about a contractor than any testimonial.

## Key terms

**Contractor reference**: A past project owner or manager who agrees to speak with a prospective client about a contractor's work. A reference call lets the buyer ask follow up questions about schedule, communication, problem handling, and closeout, which written quotes selected by the contractor cannot show.

**Verified testimonial**: A client statement published with the client's permission, attributed to a real person or organization, and limited to details that can be substantiated. It is not edited into something the client did not say and is not combined with other comments into a composite.

**Prequalification**: The process an owner or general contractor uses to screen contractors before they can bid or work, usually covering licensing, insurance, safety records, references, and financial capacity. Prequalification packages give buyers verifiable documents rather than marketing claims.

*Ways to evaluate an outside plant contractor and what each tells you*

| Evidence | What it tells you | How to get it |
| --- | --- | --- |
| Reference call | How problems, delays, and closeout were handled | Request references from past project owners |
| License lookup | Whether a state license is current and in what category | DBPR online license search |
| Certificate of insurance | Coverage in force for your project | Request one issued to your entity |
| Sample daily report | How the contractor communicates day to day | Ask during the bid process |
| Sample closeout package | Documentation discipline and usability | Ask during the bid process |

## What this means for your project

Choosing a contractor on testimonials alone moves risk onto your project, because a quote on a website cannot be questioned. Reference calls and independent verification let you test the claims that matter: mobilization on schedule, honest reporting, damage prevention, and a usable closeout package.

The checks take little time compared with the cost of a bad award. A license lookup, a certificate review, a reference call, and a sample closeout package can be completed before the bid decision, and they give your procurement file documented reasons for the contractor you chose.

## Related reading

- [Licensing and insuranceCredentials and certificates provided for prequalification.](https://strillacommunications.com/about/licensing-and-insurance)
- [Why work with usThe operating commitments behind every project.](https://strillacommunications.com/about/why-work-with-us)
- [Closeout examplesWhat a complete closeout package contains.](https://strillacommunications.com/projects/closeout-examples)
- [Procurement teamsSupport for vendor onboarding and contractor screening.](https://strillacommunications.com/industries-we-service/procurement-teams)
- [Bid request checklistWhat to send when requesting a bid from us.](https://strillacommunications.com/resources/checklists/bid-request-checklist)
- [Contact our teamRequest references or send feedback on our work.](https://strillacommunications.com/contact)

## Frequently Asked Questions

**Why are there no testimonials on this page?**: Because none have been collected and verified yet, and we will not publish a testimonial we cannot attribute to a real client who agreed to be quoted. Plenty of contractor sites carry invented praise. We would rather show an honest empty page and offer reference calls, which let you hear directly from the people who managed our work.

**Can you provide references?**: Yes. References from past project owners are provided on request, matched to your scope where possible. We encourage reference calls over written quotes, because a live conversation lets you ask the specific questions that matter to your project, including how problems were handled. Email hello@strillacommunications.com or call (386) 396-2033 to request them.

**What should I ask a contractor's references?**: Ask about the hard parts of the job. Did the crew mobilize on time and stay through closeout? How were delays and field conditions reported? Were change orders approved before the work? Was there utility damage, and how was it handled? Did the closeout package arrive complete and usable, and did the invoice match the daily reports?

**How can I verify a Florida contractor without relying on reviews?**: Check credentials at the source. Look up state licenses through the DBPR online license search, request a certificate of insurance issued for your project, and confirm workers compensation through Florida's proof of coverage records. Then ask for a sample daily report and closeout package. Those documents show how a contractor actually works better than any testimonial can.

**Can I see a sample closeout package?**: Yes, ask during the bid process. A closeout package shows how a contractor records as-builts, bore logs, test results, photos, and quantities, and it tells you more about their discipline than a price sheet does. We recommend asking every contractor on your bid list for one and comparing them side by side before you award the work.

**How do I send feedback about work you performed?**: Email hello@strillacommunications.com or call (386) 396-2033. Critical feedback is welcome and will not be filtered out. Tell us what went wrong, where, and when, and we will respond directly. If the issue involves restoration or a defect on our work, we will come look rather than debate it over the phone.

## Related services

- [Directional DrillingTrenchless directional drilling for fiber and utility conduit across Volusia County and Central Florida, planned against verified locates and closed out with documented bore logs.](https://strillacommunications.com/services/directional-drilling)
- [Outside Plant ConstructionTurnkey OSP construction that carries a fiber build from permitting and boring through aerial, splicing, restoration, and a documented closeout.](https://strillacommunications.com/services/outside-plant-construction)
- [As-Built DocumentationAccurate as-built records captured in the field during construction, not reconstructed afterward. Coordinates, depths, photos and reconciled footage.](https://strillacommunications.com/services/supporting-services/as-built-documentation)
- [Aerial Cable ConstructionPole line construction, strand placement, lashing, and aerial fiber installation with make-ready coordination and NESC clearance verification.](https://strillacommunications.com/services/aerial-cable-construction)
- [Fiber Splicing & InstallationFusion splicing, fiber placement, termination, and enclosure installation with bidirectional OTDR support and a recorded loss value for every fiber.](https://strillacommunications.com/services/fiber-splicing-installation)

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Source: https://strillacommunications.com/about/testimonials